Refunds & Cancellations
By making a purchase, you agree to the Refunds and Cancellations policy below.
Refunds: You may request a refund by email within 24 hours of your first subscription purchase (not renewals). Outside of this timeframe, we do not issue refunds.
Send your request to firstname.lastname@example.org
We will determine whether your email request falls within 24 hours based on the time that your first subscription payment was processed by our payment processor. The refund will be returned to the original payment method used. It takes up to 10 business days for us to respond to your request for refund and another 10-14 business days for the refund to appear on your credit card statement.
1 refund per customer: We will not be able to process another refund to a customer who has already received a refund previously.
Cancellation: Cancel anytime! We will stop future charges for your subscription.
Cancel your digital subscription at any time by logging into your SocratesPost account, clicking “Account”, then “Subscriptions”, and then “Cancel.” Here’s a screenshot of the process
You’ll get a cancellation email the same day. If you don’t, email us at email@example.com.
When you cancel a subscription, you cancel future charges associated with your subscription. You will continue to have the same access and benefits of your subscription for the remainder of your current billing period. The cancellation will become effective at the end of your current billing period and you will lose any special pricing that you currently have.
Changing your Digital Subscription: When you change your subscription, you will pay the pro-rated price for the change.
One-time purchases cannot be canceled, refunded, or changed.
Changes to Content or Access
We reserve the right to make changes to our digital products at any time. If we reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund. If any or all of our digital products are temporarily unavailable, you will not receive a refund.
Cancellation by Us
We reserve the right to suspend or terminate your subscription or product for any reason, with or without notice and without further obligation. You will not be entitled to a refund in these circumstances.
We are under no obligation to issue a refund or change outside of the terms defined above.
Terms of Service
These terms and conditions between you and Socrates Co., a California company, govern your use of SocratesPost.com (“Website”) and the SocratesPost email newsletter (“Newsletter”); by using the Website and/or Newsletter, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use the Website or Newsletter.
You may use the Service only if you can form a binding contract with Socrates Co., and only in compliance with this Agreement and all applicable local, state, national, and international laws, rules and regulations. The Service is not available to any Users previously removed from the Service by Socrates Co.
License to use Newsletter and Website
Unless otherwise stated, Socrates Co. owns the intellectual property rights in the Newsletter and Website and material in the Newsletter and Website. Subject to the license below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages from the Newsletter and Website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:
- sell, rent or sub-license material from the Newsletter or Website;
- reproduce, duplicate, copy, or otherwise exploit material on this Newsletter or Website for a commercial purpose;
- republish material from the Website or Newsletter (including republication on another website or app) except for as provided in Permitted Sharing below;
- show any material from the Newsletter or Website in public except for as provided in Permitted Sharing below;
- edit or otherwise modify any material in the Newsletter or Website; or redistribute material from the Newsletter or Website without permission from Socrates Co. except as provided in Permitted Sharing below;
- use a group inbox to subscribe to the Newsletter, or;
- share Newsletters beyond the limits provided in Permitted Sharing below. Free Newsletters may be shared freely. If more than one person in your company or family wants regular access to the Paid Newsletter content, Socrates Co. offers volume pricing for multiple subscriptions.
- Free Newsletter issues may be forwarded and shared without limit.
- You may reproduce a reasonable excerpt from the Website or Newsletter for a blog post or other publication provided such publication includes attribution and link to SocratesPost.com. Such excerpt shall not exceed 25% of content in the originating SocratesPost or Newsletter article.
Socrates Co. reserves the right to terminate any or all of these exceptions at any time globally or on an individual user basis.
You must not use the Newsletter or Website in any way that causes, or may cause, damage to the Newsletter or Website or impairment of the availability or accessibility of the Newsletter or Website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to the Website or Newsletter.
You must not use the Newsletter or Website for any purposes related to marketing without Socrates Co.’s express written consent.
Access to certain areas of the Website is restricted. Socrates Co. reserves the right to restrict access to other areas of this website, or indeed this entire website, at Socrates Co.’s discretion.
If Socrates Co. provides you with a user ID and password to enable you to access the restricted areas of this Website or other content or services, you must ensure that the user ID and password are kept confidential.
Socrates Co. may disable your user ID and password in Socrates Co.’s sole discretion without notice or explanation.
In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.
You grant to Socrates Co. a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Socrates Co. the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Socrates Co. or a third party (in each case under any applicable law).
You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
Socrates Co. reserves the right to edit or remove any material submitted to this website, or stored on Socrates Co. servers, or hosted or published upon this website.
Notwithstanding Socrates Co.’s rights under these terms and conditions in relation to user content, Socrates Co. does not undertake to monitor the submission of such content to, or the publication of such content on, the Website.
By posting any user content on the Website, you expressly grant, and you represent and warrant that you have all rights necessary to grant, to Socrates Co. a royalty-free, sub-licensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such user content and your name, voice, and/or likeness as contained in your user content, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Website, Newsletter, and any other product now existing or later developed by Socrates Co. (and its successors’ and affiliates’) including without limitation for promoting and redistributing part or all of the Website and Newsletter (and derivative works thereof) in any media formats and through any media channels.
To Other Users: You also hereby grant each user of the Website and Newsletter a non-exclusive license to access your user content.
NOTHING IN THE NEWSLETTER AND/OR ON THE WEBSITE CONSTITUTES, OR IS MEANT TO CONSTITUTE, SUGGESTIONS OR GUARANTEES OF COLLEGE ADMISSIONS OF ANY KIND. IF YOU REQUIRE ADVICE IN RELATION TO ANY COLLEGE ADMISSIONS MATTER YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL. YOU ARE AWARE OF AND AGREE THAT Socrates Co. SHALL NOT BE RESPONSIBLE FOR ANY LOSS THAT YOU SUFFER AS A RESULT OF ANY ACADEMIC CHOICE OR DECISION, REGARDLESS OF WHETHER OR NOT YOU ENTER SUCH TRANSACTION BASED IN ANY WAY UPON ANYTHING YOU LEARN FROM THE WEBSITE AND/OR NEWSLETTER.
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. USE OF THE SERVICE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, Socrates Co. ITS SUBSIDIARIES, AND ITS LICENSORS DO NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THE SERVICE WILL MEET YOUR REQUIREMENTS; THAT THE SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD OR YOUR USE OF THE SERVICE.
Socrates Co. DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE Socrates Co. SERVICE OR ANY HYPERLINKED WEBSITE OR SERVICE, AND Socrates Co. WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
Limitations of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Socrates Co. ITS MANAGERS, MEMBERS, AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM INFORMATION CONTAINED IN THE WEBSITE OR NEWSLETTER, THE GOODS OR USE OF, OR INABILITY TO USE, THE WEBSITE AND/OR NEWSLETTER. UNDER NO CIRCUMSTANCES WILL Socrates Co. BE RESPONSIBLE FOR ANY COLLEGE-RELATED DECISIONS YOU MAKE AS A RESULT OF ANY INFORMATION IN the WEBSITE OR NEWSLETTER. FURTHERMORE, UNDER NO CIRCUMSTANCES WILL Socrates Co. BE RESPONSIBLE FOR ANY DAMAGE, LOSS OR INJURY RESULTING FROM HACKING, TAMPERING OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SERVICE OR YOUR ACCOUNT OR THE INFORMATION CONTAINED THEREIN.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Socrates Co. ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF OUR SERVICE OR ANY INFORMATION CONTAINED IN THE WEBSITE AND/OR NEWSLETTER; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE; (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICE BY ANY THIRD PARTY; (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICE; (VII) VIOLATION OF ANY PERSON OR ENTITIES INTELLECTUAL PROPERTY RIGHTS WITH RESPECT TO ANY CONTENT OR GOODS; AND/OR (VIII) USER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY. IN NO EVENT SHALL Socrates Co. ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO Socrates Co. HEREUNDER.
THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF Socrates Co. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY UNDER THIS AGREEMENT WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
The Website and Newsletter is controlled and operated from its facilities in the United States. Socrates Co. makes no representations that the Service is appropriate or available for use in other locations. Those who access or use the Service from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable United States and local laws and regulations, including but not limited to export and import regulations.
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit.
By using the Newsletter and Website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.
If you do not think they are reasonable, you must not use this website.
You accept that Socrates Co. has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Socrates Co.’s members, managers, officers, or employees in respect of any losses you suffer in connection with the Newsletter or Website.
Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Socrates Co. ’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Socrates Co. .
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.
You hereby indemnify Socrates Co. and undertake to keep Socrates Co. indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Socrates Co. to a third party in settlement of a claim or dispute on the advice of Socrates Co. s legal advisers) incurred or suffered by Socrates Co. arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.
Breaches of these terms and conditions
Without prejudice to Socrates Co. ’s other rights under these terms and conditions, if you breach these terms and conditions in any way, Socrates Co. may take such action as Socrates Co. deems appropriate to deal with the breach, including suspending your access to the Newsletter and/or Website, prohibiting you from accessing the Newsletter and/or Website, blocking computers using your IP address from accessing the Newsletter and/or Website, contacting your internet service provider to request that they block your access to the Newsletter and/or Website and bringing court proceedings against you.
Payment Information; Taxes
All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Website and/or Newsletter must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Website and/or Newsletter at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions. There are no refunds.
Socrates Co. may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of the Newsletter and Website from the date of the publication of the revised terms and conditions on this Newsletter and/or Website. Please check this page regularly to ensure you are familiar with the current version. Socrates Co. may change the membership pricing, structure, and features at any time.
Socrates Co. may transfer, sub-contract or otherwise deal with Socrates Co. s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
These terms and conditions constitute the entire agreement between you and Socrates Co. in relation to your use of the Newsletter and Website, and supersede all previous agreements in respect of your use of the Newsletter and Website.
Law and jurisdiction
These terms and conditions will be governed by and construed in accordance with the laws of California, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of California.
California Consumer Rights Notice
California users of the Site are entitled to the following consumer rights notice pursuant to California Civil Code Section 1789.3:
If you have a question or complaint about Socrates Co. , our products, or our Site, please contact us via e-mail at firstname.lastname@example.org. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer affairs via telephone at (800) 952-5210 or (916) 445-1254 or via mail to Department of Consumer Affairs, Consumer Information Division, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834.
You can contact Socrates Co. by email at email@example.com